The Website is brought to you by Graphicgene Ltd. Graphicgene Ltd believes it is important to protect your Personal Data. This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data, and tells you certain things we will do and not do. You should read this policy in conjunction with the Website Terms and Conditions.
1. Collecting Information
We may collect Personal Data about you from a number of sources, including the following:
1.1 From you when you agree to take a service or product from us, in which case this may include your contact details and how you will pay for the product or service.
1.2 From you when you contact us via our website contact form with an enquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.
1.3 When you submit a message on our Contact Form we automatically look at some of your information, along with our other customers, in order to help us improve our service, our business and our marketing in the future. You are entitled to object to this if you wish by contacting us via email email@example.com or at the registered company address.
2. Using Your Personal Information
2.1 Personal Data about our customers is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfil these purposes:
2.1.1 In order to respond to and/or fulfil your enquiry emailed to us via our contact form and in order to help us to identify you when you contact us.
2.1.2 To allow us to contact you for business purposes such as sending estimates, invoices and general business correspondence.
2.3 We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:
2.3.2 If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.
2.3.3 If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
3. Protecting Information
We have strict security measures to protect Personal Data.
3.1 We use a secure online accountancy service that stores all of our business contact details and generates all estimates and invoices sent.
3.2 We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
4. The internet
4.1 If you communicate with us using the Website contact form, we may occasionally email you about our services and products unless you have decided to opt out at the time of submitting your enquiry. You can also always send us an email (at the address set out below) at any time if you change your mind.
4.2 Please remember that communications over the internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered - this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control
5.1 The Website may include third-party links to other websites. We do not provide any personally identifiable customer Personal Data to these third-party websites.
5.3 We exclude all liability for loss that you may incur when using these third party websites.
6. Further Information
6.4 If you believe we store or process information about you, you can e-mail us at firstname.lastname@example.org or write to us at the address above to request a copy of this information and/or information about how we use this information. We will then take steps to verify your identity, before responding to your request. There is no fee payable for this service.
6.5 We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email us at email@example.com or write to us at the address above to update your Personal Data.
6.6 If you have any reason for complaint in regards to how we handle personal data please contact us immediately. You also have the right to complain to the Information Commissioners Office.